Client Privacy Policy for NYC Birth Village, LLC

At NYC Birth Village, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you reach out to us, inquire about our services, or become a client.

1. Information We Collect

When you contact NYC Birth Village, we collect the following information:

  • Your name

  • Contact details (email address, phone number, etc.)

  • Estimated due date or birth date

  • Location (for service area confirmation)

  • Any health, personal, or family information you choose to share in your inquiry

  • Preferences related to the type of support you are seeking (birth doula, postpartum doula, etc.)

2. How We Use Your Information

We collect this information to:

  • Respond to your inquiry and provide personalized information about our services

  • Match you with the best-fit doula(s) from our team

  • Maintain accurate records for scheduling and communication

  • Ensure we provide safe, appropriate, and tailored care based on your unique needs

3. Confidentiality and Sharing of Information

  • Your information will only be shared internally within our agency and with the doulas we believe would be a good fit for your care.

  • We will never sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Security

We take reasonable precautions to protect your information both online and offline. This includes secure data storage, password protection, and limiting access to only necessary staff.

5. Your Rights

You have the right to:

  • Request a copy of the information we have about you

  • Ask us to correct or update inaccurate information

  • Request that we delete your information (unless retention is legally required)

6. Consent

By submitting an inquiry to NYC Birth Village, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection and use of your information as described.

7. Contact Us

If you have any questions or concerns about this policy, you can contact us at: nycbirthvillage@gmail.com